Service Technician

Employer: Walker’s Gas and Electric

Closing Date: 20200411

Contact Name: Nida Lakhani


Email: [email protected]

Location: Halifax, NS, CAN B3K 5C8

Hours: Full-Time


Additional Info: Walker's Gas and Electric

Service Technician

About Us

Our Walker's Gas & Electric division is Nova Scotia's largest factory authorized Parts and Service Centre for the Food Service Industry, with over 55 years of experience eliminating equipment downtime and prioritizing urgent service as a CFESA certified company. Our commitment is to provide our customers with the best service for their equipment by factory trained and professional Licensed Technicians and we are looking to grow our team!

Job Summary:

As a Service Technician, you will be responsible for installing, repairing, troubleshooting and conducting preventative maintenance for commercial kitchen equipment at customer locations across Halifax, Nova Scotia. Your role will require you to utilize your industry knowledge to service complex equipment, while providing exceptional customer service. You will be responsible for interacting with our valued customers and our internal Service Dispatch Team in a professional manner.

Responsibilities: Job Duties and Responsibilities:

Install, repair and troubleshoot commercial kitchen equipment
Consult customer and/or refer to work orders to establish nature of the equipment malfunction
Diagnose faults, analyze issues and refer to schematic diagrams to repair and/or replace equipment
Perform planned maintenance according to service calendar
Work directly with our customers at their various locations across Halifax, Nova Scotia
Maintain constant communication with service team members via phone, in-person and email
Upsell additional services to customers when possible
Report service call outcomes in our ERP system
Participate in mandatory OEM training
Perform additional job duties as required

Required Skills:


3-5 years of experience as a Service Technician. Experience working in the food service industry is an asset.
Valid Gas Fitter License
Valid Driver's License with a clean driving record
Excellent communication and customer service skills with strong problem solving skills and the ability to defuse challenging situations
Strong mechanical and electrical aptitude
Positive attitude with the ability to work well independently as well as within a team
Desire to continue to learn and develop your technical skills
Able to work in a high pressure, fast pace environment
Strong time management and multi-tasking skills
Health and safety orientated
Proficient computer skills with the ability to learn a new system

Why Work for Heritage Service Group?

We offer our Service Technicians:

Industry-Leading Compensation

Our hiring range is broad to reflect the skillset of each technician

Comprehensive Group Benefits and Pension Program

Extended health, dental, LTD (following probation), and RRSP contribution matching (after 1st year)

Supplies Provided

All technicians receive a company vehicle, specialty tools and uniforms

Training and Development Opportunities

Industry-leading OEM manufacture training for our technicians to keep up to date with industry knowledge
In-house and on-the-job training provided on a variety of kitchen equipment

24/7 Resources and Support

You will be supported by parts/service specialists and field service leaders


Our operation is year round with no seasonal downtime
Hours are primarily standard day shift with flexible start times available and occasional on-call required
Over-time available and paid at a premium rate

Industry leaders in Canada

You will be part of a growing, stable organization, who is the industry leader in Canada!

How To Apply:

Qualified candidates are invited to apply online at:

How To Apply: For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

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